Save Time and Money using Sherlock Computer Services Remote Support Option. We connect to your PC or laptop remotely from our office using secure software which is 100% permission-based so at all times you can see what is being done to your system and you can easily pause or stop the session at any time. Data is fully encrypted end-to-end, using Secure Socket Layer (SSL) point-to-point and government approved Advanced Encryption Standard (AES) encryption. Once connected we can then work with you over the phone to assist you in resolving all of your computer issues. The advantage of this is that there is no On-Site Charge nor is there the Hour minimum that is required for an On-Site visit. We charge in 15 minute increments and we accept Visa, Mastercard, Discover and American Express. Best of all you get Instant Service! Call 630-225-5712 to get instantly connected to a support representative.